SAP Knowledge Base Article - Preview

1819979 - Profile is not available. Download the profile prior to the synchronization

Symptom

  • Appointments are not synchronizing from MS Outlook 2010 to SAP CRM.
  • The error message says "Profile is not Available. Download the profile prior to the synchronization".
  • The CRM Server details in the Outlook Groupware Addin are blank.


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Environment

SAP Customer Relationship Management 7.0

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

KBA , CRM-BTX-GWI , Groupware Integration (Client) , Problem

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