Symptom
- Appointments are not synchronizing from MS Outlook 2010 to SAP CRM.
- The error message says "Profile is not Available. Download the profile prior to the synchronization".
- The CRM Server details in the Outlook Groupware Addin are blank.
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Environment
SAP Customer Relationship Management 7.0
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
Keywords
KBA , CRM-BTX-GWI , Groupware Integration (Client) , Problem
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