1820082 - In a Third Party Order Scenario, the Seller Tax Country of the Customer Invoice is Not the Expected One

In a third party order scenario, the seller tax country of the customer invoice is not the expected one.

SAP Business ByDesign

1. Go to the Customer Invoicing work center.
2. Go to the Invoice Document view
3. Edit the Customer Invoice XYZ (XYZ is the ID of the customer invoice).
4. Go to View All.
5. Go to the General tab
   You can see that the Seller Tax Country is XX which is not the expected one and the following warning message is triggered : Check tax codes; taxation for chain transaction may apply. (XX represents the Country).
6. Navigate to the Items tab. 
7. Select any Line Item and the Taxes sub tab. 
8. You can see that the Tax Country is XX. 

As the scenario is the a third party order scenario, in the customer invoice, the tax country of the item and the seller tax country in the General tab will be set by default to the country of the ship-from party which is set up in the corresponding sales order. The system will generate a warning message as follows: Check tax codes; taxation for chain transaction may apply.

You have the possibility to change manually the tax information in your Invoice Document.

1. Go to the Customer Invoicing work center.
2. Select the Invoice Documents view.
3. Search for the ID ABC (ABC represents the ID of the Invoice Request).
4. Click Invoice button.
5. Under the General tab, navigate to the Seller's Tax Registration.

Here you can change the Tax Country/Region which will reflect to the Tax Country under the Taxes subtab.

Please note that in case the document has already been invoiced, it is not possible to change the Tax Country, even if the Customer Invoice is still Not Released.

2427419 - How to use Activate Tax Trace

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