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1820486 - SSO via kerberos is failing to hana DB integrated with Active Directory for some users intermittently

Symptom

  • some users fail to SSO to hana DB via kerberos with various error messages
  • Possibly hana error: AuthenticatiMethodGSS.cpp(00050) : Error during GSS! (851968.1859794433 -Unspecified GSS failure. Minor code may provide more information, ASN.1structure is missing a required field)
  • User fails in IDT, WRC, or SSO on the server (webi) issue follows the user so working users can login via the same tools or workstation

 

 


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Environment

SAP BusinessObjects Business Intelligence Platform 4.0 SP04 issue occurred on hana so BI version is most likely irrelevant  

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

single sign on sign-on silent automatic logon some sporadic failure , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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