SAP Knowledge Base Article - Preview

1821048 - java.lang.NullPointerException observed after loging in to the CMC or BI Launchpad after installation of SAP BI4.0 Support Pack 04

Symptom

A java.lang.NullPointerException error is observed after loging in to the CMC or BI Launchpad after installation of SAP BI4.0 Support Pack 04 or IPS 4.0 SP04

javalangNullPointerExc.PNG


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Environment

  • Windows 2008 server, all supported versions
  • SAP Business Objects Business Intelligence 4.0 SP04
  • Information Platform Services (IPS) 4.0 SP04
  • Tomcat (part of SAP BI4 installation package)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3

Keywords

java; lang; null; nullpointer; exception; install; failure; IPS; , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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