SAP Knowledge Base Article - Preview

1821299 - Error FWB 00007 when trying to connect to the CMC and BI launchpad using LDAP authentication

Symptom

  • Some LDAP users are not able to connect to the Central Management Console and BI launchpad
  • Error: Account Information Not Recognized: Invalid username or password. If your account is under any root other than DC=xxx,DC=xxx, you must enter your DN. (FWB 00007) (FWM 00007)


Read more...

Environment

SAP BusinessObjects Enterprise 4.x , BI 2025

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

LDAP, special characters, /, \, FWB 00007, FWB 0007, FWB00007, FWB0007, Account Information Not Recognized Invalid username or password If your account is under any root other than you must enter your DN, non-english , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.