Symptom
- Database logon window is displayed in a loop.
- Failed to connect to Salesforce when refreshing a report created in Crystal Reports, in SAP BI Launchpad.
- Can successfully logon to Salesforce from the same computer when going directly to the Salesforce.com website at: https://login.salesforce.com
- The proxy has already been configured for the Salesforce.com connectivity for Crystal Reports in the CRConfig.xml file.
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Environment
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP BusinessObjects Business Intelligence Platform 4.0
- SAP BusinessObjects Business Intelligence Platform 4.1
- SAP BusinessObjects Business Intelligence Platform 4.2
- Salesforce.com
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016
Keywords
sales force, salesforce.com, login.salesforce.com, CR2011, BI4, BI4.0, SForce , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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