SAP Knowledge Base Article - Public

1822727 - Unable to log into Central Configuration Manager using Windows AD credentials and receive error FWM 00003.

Symptom

When trying to log into Central Configuration Manager(CMC)-> Manage Servers with Windows AD credentials, getting below mentioned error.

CCM Error.jpg

Environment

  • SAP BusinessObjects BI 4.0

Reproducing the Issue

  1. Open CCM-> Manage Servers from the BI server.
  2. Try to log in with AD user and error is displayed.

Cause

SPN required for manual AD authentication is not created with proper syntax.

Resolution

Create SPN required for manual AD authentication as per SAP KB 1631734.

Keywords

BI 4.0, manual, AD, Kerberos, FWM 00003, CCM, Manage Servers, Auth , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

Product

SAP Crystal Server 2011