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SAP Knowledge Base Article - PreviewSymptom
You are running CRM CIC0 transaction and configured the RFC to display calls in your ERP envinronment.
You upgraded your ERP system and all transactions in your CIC Action Box that call your ERP are not displayed. No error message appears.
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Environment
You are running CRM5.0 and ERP6.0.
Product
SAP Customer Relationship Management 2005 ; SAP ERP 6.0
Keywords
SWO1, ERP Upgrade, CIC0, Action Box , KBA , CRM-CIC-ABO , obsolete: use CRM-CIC für SAPGUI Interaction Center , CRM-CIC , Interaction Center WinClient , Problem
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