1823876 - Error: 'Not a valid query. (FWB 00025)', when browsing the BusinessObjects Enterprise directory in Crystal Reports

• Error: Not a valid query. (FWB 00025).
• When attempting to displays the next batch of objects, it sometimes generates an error.
• In Crystal Reports, when attempting to open a report and browsing the BusinessObjects Enterprise directory, it generates the error: Not a valid query. (FWB 00025).

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• SAP Crystal Reports 2008
• SAP Crystal Reports 2011
• SAP Crystal Reports 2013

1. In Crystal Reports, under the menu “File”, select “Open”.
       
2. In the “Open” window, select “Enterprise” on the left side, and logon to BusinessObjects Enterprise.
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3. Navigate to a folder where there is a large number of folders and objects. ( It will not show all the object, as it will only show the first batch ).
          
4. Right click on the folder, and select “Next Batch” to see the next batch.
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5. The following error message will be displayed:  “Not a valid query. (FWD 00025)”
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• This error occurs only when the last folder displayed in the "Open" window contains special characters, like the apostrophe character.
• The issue has been identified and logged under Problem Report ID ADAPT01672642.

• The issue is resolved in the following product updates:
                 
• Crystal Reports 2008:
• Fix Pack 5.5
• Fix Pack 6.1
• Service Pack 7
     
• Crystal Reports 2013:
• Support Pack 01
          
• If you cannot apply the above product updates, then to workaround the issue, remove the special characters from the BusinessObjects Enterprise folder names.

CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013