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1825425 - EPM-SA SPM Emails with attached PDF are not sent

Symptom

Emails sent with an attachment fail. Emails without an attachment work fine.


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Environment

Following Errors Noted:

HTTP Watch shows 500 error  = Gets stuck at virus scan
<?xml version="1.0" encoding ="utf-8"?><ns2:InvalidNotificationExceptionListDTO xmlns:ns2="http://xml.sap.com/2010/03/sbc/en/exception"><ns2:InvalidNotificationExceptionDTO><ns2:recipient/><ns2:message>Could not load virus scanner [No virus scan profile is selected as the "default profile"]</ns2:message><ns2:errorCode>1</ns2:errorCode></ns2:InvalidNotificationExceptionDTO></ns2:InvalidNotificationExceptionListDTO>

Default Trace shows:
WARNING RSUOM (065): No quantity conversion possible
WARNING RSUOM (069): Target quantity not found
ABEND RSBOLAP (000): Program error in class SAPMSSY1 method : UNCAUGHT_EXCEPTION
ABEND BRAIN (299): System error in program CL_RSR_RRK0_PARTITION and form GET_QCUBE_BUFFER-03-
WARNING: Hierarchy node type key not available:1HIER_REST
WARNING: Characteristic resultset member text not available

Product

SAP NetWeaver 7.3

Keywords

jmhiv, epm-sa, spm, spend performance management, EPM, SAP SA, SAP SPEND PERFORMANCE MGMT, SAP Spend Performance Management, SAP Spend Analytics, SPM, EPM-SA, SAP BOBJ SPEND PERF MGMT, jmhiv2016e, SAP BusinessObjects Spend Performance Management , KBA , EPM-SA-ABAP , BW,ABAP Topics , Problem

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