SAP Knowledge Base Article - Preview

1825508 - Unable to navigate back to the page from where PDF file was opened within a launch transaction

Symptom

  • When a PDF file is opened from a URL based launch transaction, the document opens in the same window and does not allow the user to navigate back to the previous screen.
  • In order to go back to the webpage the user would have to re-launch the launch transaction from the CRM WebClient UI.


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Environment

  • SAP Customer Relationship Management 7.0
  • SAP Customer Relationship Management 7.0 on SAP enhancement pack
  • SAP enhancement package 1 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 4 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

SAP; CRM; WebUI; URL; Transaction; Launcher; Adobe; Acrobat; Reader; PDF; work; area; navigation; back; settings , KBA , CA-WUI-APF , Application Frame , CA-WUI-UI , User Interface , Problem

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