Symptom
- Dashboard in PDF format not working when Adobe Reader upgraded to version 10.1.5.
Environment
- Xcelsius 2008 SP5
- Adobe Reader 10.1.5
Reproducing the Issue
- Upgrade Adobe Reader to version 10.1.5.
- Create a dashboard.
- Export it to PDF format.
- Open the PDF file.
Cause
- The Adobe Reader or Acrobat version 10.1.5 no longer bundles a Flash Player with the application for the purposes of rendering Flash technology content within the page. Flash technology content in a PDF is rendered via a separate Flash Player.
Resolution
Install Flash Player from the below link:
http://helpx.adobe.com/acrobat/kb/reader-acrobat-flash-player-download.html
Keywords
Adobe Reader, Xcelsius, Dashboard , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem
Product
SAP BusinessObjects Xcelsius Enterprise 2008