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1828371 - system received an expired SSO Ticket - User authentication does not work with SSO

Symptom

User authentication does not work with single sign-on due to the system received an expired SSO(Single Sign On) Ticket or '500 internal server' error is raised when invoking iviews, reports etc. System traces contains the following RFC error message:'RFC_ERROR_LOGON_FAILURE: System received an expired SSO Ticket'.


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Environment

SAP Netweaver AS JAVA release independent

Product

SAP NetWeaver Application Server for Java all versions ; SAP NetWeaver all versions

Keywords

RFC_ERROR_LOGON_FAILURE: System received an expired SSO Ticket, 500 internal server, single sign on, sso ticket, BEx Web , KBA , BC-JAS-SEC-LGN , Logon, SSO , Problem

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