SAP Knowledge Base Article - Public

1828547 - .NET Web Application using Crystal Reports shows Blank Page when deployed on IIS server using User Authentication and .NET Impersonation enabled.

Symptom

.NET Web Application using Crystal Reports shows Blank Page when deployed on IIS server using following settings:

  • User Authentication enabled.
  • .NET Impersonation enabled.

Environment

  • Visual Studio 2010.
  • Crystal Reports for Visual Studio 2010.
  • IIS 7.5.

Cause

Settings conflict when using the Authentication mode and enable Impersonation both in application and in IIS.

Resolution

1. Open the IIS.

2. Right Click the Application Pool of the respectful Application.

3. In basic settings change the Managed pipeline mode to Classic.

4. Right click on the application pool again and click the advanced settings.

5. In advanced settings change App pool User ID to Local Service.

6. In authentication menu turn off windows Authentication and asp.net Impersonation.

Keywords

KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , Problem

Product

SAP Crystal Reports, developer version for Microsoft Visual Studio