SAP Knowledge Base Article - Preview

1828924 - "Access Denied" Error when launching SSO enabled BusinessObjects link from SAP Enterprise Portal


While logged in to the SAP Enterprise Portal, clicking the SSO enabled BusinessObjects link brings the user to the BI Launchpad login screen with the error:

"Account Information Not Recognized: Access Denied"



  • SAP BusinessObjects Business Intelligence 4.0
  • SAP Enterprise Portal 7.0.x


SAP enhancement package 1 for SAP NetWeaver 7.0


Access denied, sap, portal, fail, error, sso, primary , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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