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SAP Knowledge Base Article - PreviewSymptom
While logged in to the SAP Enterprise Portal, clicking the SSO enabled BusinessObjects link brings the user to the BI Launchpad login screen with the error:
"Account Information Not Recognized: Access Denied"
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Environment
- SAP BusinessObjects Business Intelligence 4.0
- SAP Enterprise Portal 7.0.x
Product
SAP enhancement package 1 for SAP NetWeaver 7.0
Keywords
Access denied, sap, portal, fail, error, sso, primary , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem
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