Symptom
When trying to refresh certain reports in SAP Business Planning and Consolidation (BPC), the following message is displayed:
"EvDRE encountered an error retrieving data from the WebServer"
The issue occurs only when refreshing certain reports.
The following error is recorded in the tblLogs table:
Error: System.InvalidCastException: Conversion from string "" to type 'Integer' is not valid. ---> System.FormatException: Input str
ing was not in a correct format. at Microsoft.VisualBasic.CompilerServices.Conversions.ParseDouble(String Value, NumberFormatInfo
NumberFormat) at Microsoft.VisualBasic.CompilerServices.Conversions.ToInteger(String Value) --- End of inner exception stack
trace --- at Microsoft.VisualBasic.CompilerServices.Conversions.ToInteger(String Value) at DataService.OSoft.Services.Webservi
ce.SharedQueryEngine.cls DataQuery.SetMemberWithHierarchyByAxisQuery(String& strDim, Int32 indexofDimension, ArrayList& dMembers, _A
XIS_TYPE axisType, String sCalc, Int32 iWithMemberNo) at DataService.OSoft.Services.Webservice.SharedQueryEngine.cls DataQuery.do
AxisQuery(String& sParam, String& sRet)
After restarting the IIS service the issue is resolved.
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Environment
- SAP Business Planning and Consolidation 7.5 SP6 for Microsoft
Product
Keywords
evdre,report,crash,stopped responding,not responding,unresponsive,excel,client,error,error retrieving data,conversion,integer,string,not valid,type, change dimension, add member , KBA , EPM-BPC-MS-CON , Connection , Problem
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