SAP Knowledge Base Article - Public

1829374 - You are not Able to Add the Extension Field in the Payment Section of the Sales Order

Symptom

You are not able to add the extension field in the Payment section of the sales order.

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Show All Orders and Find XYZ (XYZ represents the ID of the sales order).
  4. Edit the sales order.
  5. Enter into the Adaptation Mode and select View All button.
  6. Go to the General tab.
  7. No extension field can be added under Payment section.

Cause

The addition of extension field for the Payment section is not allowed in the General tab (View All mode).
However adaptation can be done in the Overview screen.

Resolution

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Show All Orders and Find XYZ (XYZ represents the ID of the sales order).
  4. Edit the sales order.
  5. Enter into the Adaptation Mode.
    • Do not select the View All mode as addition of the extension field for Payment section is only allowed in Overview screen.
  6. In the overview screen you can add the extension field under Payment section.

Keywords

KBA , AP-SVO , Service Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 4.0