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SAP Knowledge Base Article - PreviewSymptom
The following error occurs in transaction MAI_TOOLS or SE38/SA38 when you try to use the analysis tool AC_ALRT_ANALYSIS_TOOLS:
"No Authorization to use support tools"
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Environment
SAP Solution Manager 7.1
Product
SAP Solution Manager all versions
Keywords
Metric troubleshooting, SLG1, expert mode, Application logs, System Monitoring, SU01, SOLMAN, Technical Monitoring, MAI , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-SYS , System Monitoring , Problem
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