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SAP Knowledge Base Article - PreviewSymptom
In the EWA report you are getting the message: 'We could not determine whether CTS+ is used or information about its usage is not available in SAP Solution Manager'.
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
KBA , SV-SMG-SER-EWA , EarlyWatch Alert , Problem
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