1831467 - Confirmed business partner(s) not published in the context area when editing a business transaction in CRM Interaction Center using single account identification profile

When starting editing process in CRM Interaction Center, the account and the contact person (according to your account identification profile) information is not shown as expected in the context area of the header.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP CRM 2007 and above

CRM Interaction Center with single account identification profile (BPIDENT)

Edit Editing END context area bestätigen Geschäftspartner Kunde Kontextbereich beenden , KBA , CRM-IC-CTX , Context Area , CRM-IC-SEA , Account Identification , CRM-IC-BF , Basic Functions for Business Transactions , Problem