Symptom
When starting editing process in CRM Interaction Center, the account and the contact person (according to your account identification profile) information is not shown as expected in the context area of the header.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP CRM 2007 and above
CRM Interaction Center with single account identification profile (BPIDENT)
Keywords
Edit Editing END context area bestätigen Geschäftspartner Kunde Kontextbereich beenden , KBA , CRM-IC-CTX , Context Area , CRM-IC-SEA , Account Identification , CRM-IC-BF , Basic Functions for Business Transactions , Problem
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