Symptom
When you create/modify an Opportunity and upon assigning a Sales Unit, system throws below error message:
Sales organization for sales unit ABC () missing in master data
Reproducing the Issue
- Go to New Business work center.
- Select New Opportunity under Common Tasks.
- Select Sales Unit ABC from the value help for Sales Unit.
Cause
The cause for the issue is that there is no Sales Organization defined for the Sales Unit ABC on/or above the hierarchy.
Resolution
To resolve the issue, you can define a Sales Organization for the same Sales Unit or make any of the above Org Unit as a Sales Organization based on your business requirement.
But there could be an exception, if you defined a Sales Unit above a Sales organization (not recommended) then, it is not possible to assign another Sales Organization above the hierarchy. Hence, in this case you can above using the Sales Unit in any Sales Document or you can unassign the Sales Function from this Org Unit.
Keywords
KBA , SRD-MD-OM , Organizational Management , Product Enhancement