SAP Knowledge Base Article - Preview

1833240 - Could not retrieve the list of values - "Connect to SAP BW server Incomplete logon data" when creating a document using Web Intelligence Rich client


  • Using Web Intelligence Rich client, login to the repository using an Enterprise account.
  • Select a .UNV universe that uses SAP Business Warehouse as data source using Silgle Sign On (SSO)
  • Try to refresh any of the dimensions on the Universe and you will get the error message:




  • SAP BusinessObjects Business Intelligence 4.0 (BI4)
  • SAP Business Warehouse 7.x (BW)


SAP BusinessObjects Enterprise XI 3.1


KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.