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1833588 - IIS (w3wp.exe) crashes with faulting module cdzISAPI.dll sporadically

Symptom

  • Application pool of IIS server crashes sporadically
  • Event errors output with faulting module cdzISAPI.dll

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 8/1/2011
Time: 9:07:32 AM
User: N/A
Computer: XXXXXX
Description:
Faulting application w3wp.exe, version 6.0.3790.3959, faulting module
cdzISAPI.dll, version 12.3.3.812, fault address 0x000413cf.

Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 1000
Date: 8/1/2011
Time: 9:07:38 AM
User: N/A
Computer: XXXXXX
Description:
Faulting application w3wp.exe, version 6.0.3790.3959, stamp 45d6968e,
faulting module cdzisapi.dll, version 12.3.3.812, stamp 4ce54a6e, debug?0, fault address 0x000413cf.

 


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Environment

  • SAP BusinessObjects Enterprise XI 3.1
  • IIS 6

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

webi, w3wp, restart, ADAPT01585527, 1585527, cdzISAPI, IIS7, .NET , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Bug Filed

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