SAP Knowledge Base Article - Preview

1833940 - Incorrect Diagnostics Agent status: DISCONNECTED and duplicated Diagnostics Agents in Agent Framework - Solution Manager 7.1 and 7.2


  • Incorrect Diagnostics Agent status: "DISCONNECTED"
  • Duplicate Diagnostics Agent entries

In the Agent Framework


The same Diagnostics Agent is shown as STARTED and DISCONNECTED for a specific use case like Root Cause Analysis or System / Database / Host Monitoring


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Solution Manager 7.1 
  • SAP Solution Manager 7.2
  • Diagnostics Agent


SAP Solution Manager 7.1


doppelte Einträge in der Agenten Administration, Transaktion, redundant entries in the SMD Agent Admin, Agent Status, DIA Agent technical monitoring twice double Incorrect Diagnostics Agent status: "DISCONNECTED" Duplicated Diagnostics Agents entries , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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