SAP Knowledge Base Article - Public

1835617 - Generic ODBC option missing under Connection by Vendor in Crystal Reports for Enterprise

Symptom

  • Generic ODBC option missing.
  • Under "Connection by Vendor", the option: "Generic ODBC datasource" is not listed.
  • When creating a new report in Crystal Reports for Enterprise, the Generic ODBC data source option is missing.

Environment

  • SAP Crystal Reports for Enterprise 4.1 
  • SAP Crystal Reports for Enterprise 4.2
  • SAP Crystal Reports for Enterprise 4.3

Reproducing the Issue

  1. In Crystal Reports for Enterprise, create a new report.
  2. Select "Connection by Vendor"
  3. Notice the option for Genric ODBC connection is not listed.

Cause

  • The option for 'Generic ODBC' was not selected when installing Crystal Reports for Enterprise

Resolution

  • Modify the Crystal Reports for Enterprise installation, and in the "Select Features" screen, select the option: "Generic ODBC"
      
    Generic ODBC option.png

Keywords

CRFE, CR4E, CR for Ent, CRforEnt, CR for Enterprise , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020