1836194 - The Ship-From Party Changes Automatically After Performing the ATP Check

The ship-from party changes automatically after performing the ATP check.

1. Go to the Sales Orders work center.
2. Go to the Sales Orders view.
3. Show All Orders and Find XYZ (XYZ represents the ID of the sales order).
4. Select the sales order XYZ and choose Edit button.
5. Select the View All button and go to the General tab.
6. The sales order has picked ABC as default Ship-From party (ABC represents the ID of the ship-from party).
7. Manually change the Ship-From party to DEF (DEF represents the ID of the ship-from party).
8. Go to the Items tab and choose the Check Availability button for performing ATP check.
9. The Ship-From party again changed to ABC automatically.

This situation will only occur if you change the ship-from party manually in the sales order and try to do ATP check. In this case system will always return the default ship-from party.

It is suggested not to change the Ship-From party manually, instead you can use the Assign Source of Supply button for assigning a new supplier or Ship-From location:

1. Go to the Sales Orders work center.
2. Go to the Sales Orders view.
3. Create a New Sales Order.
4. Add the mandatory details and select the View All button.
5. Go to the Items tab.
6. Select the line item:
• Instead of changing the Ship-From party manually, use the button Assign Source of Supply and add the party from the list in the pop-up screen.
7. Do ATP check using Check Availability button.
8. Save the sales order.

KBA , AP-SLO , Sales Order Processing , How To

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