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1836272 - Security Token service (STS) fails intermittently

Symptom

Webi report fails intermittently with error "SAP_BW_BICS, providerType: SAP_BW7X, server: null,catalogName: null, cubeName: null, language: en)>,<Error:com.sap.conn.jco.JCoException: (103) JCO_ERROR_LOGON_FAILURE: System received an expired SSO ticket on prodbw sysnr 00 Key:   JCO_ERROR_LOGON_FAILURE"


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Environment

  • SAP BusinessObjects BI 4.0 SP04 Patch 3
  • SAP BW 7.03

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

STS, intermittent, BI 4, expired SSO ticket, JCO_ERROR_LOGON_FAILURE , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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