1836272 - Security Token service (STS) fails intermittently

Symptom

Webi report fails intermittently with error "SAP_BW_BICS, providerType: SAP_BW7X, server: null,catalogName: null, cubeName: null, language: en)>,<Error:com.sap.conn.jco.JCoException: (103) JCO_ERROR_LOGON_FAILURE: System received an expired SSO ticket on prodbw sysnr 00 Key: JCO_ERROR_LOGON_FAILURE"

Environment

SAP BusinessObjects BI 4.0 SP04 Patch 3
SAP BW 7.03

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

STS, intermittent, BI 4, expired SSO ticket, JCO_ERROR_LOGON_FAILURE , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.