Symptom
- Error "An error occurred while retrieving the document from the storage token. (Error: RWI 00313)" is received when opening a Web Intelligence document, based on a BEx universe, in dHTML mode.
- The document has option 'refresh on open' enabled and contains mandatory and optional variables.
- The document has been migrated from XI 3.1.
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Environment
- SAP BusinessObjects Business Intelligence platform 4.0 SP04 Patch 10
- Web Intelligence BI launchpad dHTML
- BEx universe
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3
Keywords
wrc infoview xi 4.0 bi4 bi 4 failure to refresh report Web , KBA , BI-RA-WBI , Web Intelligence , Problem
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