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1837322 - Schedule of WebI report fails with error: java.lang.NoClassDefFoundError in BI 4.0

Symptom

Scheduling a Web Intelligence (WebI) report fails with error message.

Following error is shown:

|9315720458984319AFDC46262DEC4BE70|2013 03 18 10:40:45.761|-0400|Error|
|>>| |
|jobserver_P3IBOXI240.AJS01-Webi_WebIJavaSchedulingService_CHILD0|
6296|   1|main |
||||||||||||||||||||com.businessobjects.js.child.JobServerChild||Unexpected
exception caught.
java.lang.NoClassDefFoundError:
com/businessobjects/js/processingsubsystem/shared/provided/IConfigHelper at
com.busines sobjects.js.child.JobServerChild.<init>(JobServerChild.java:109)
at
com.businessobjects.js.child.JobServerChild.main(JobServerC hild.java:43)Caused by: java.lang.ClassNotFoundException:
com.businessobjects.js.processingsubsystem.shared.provided.IConfigHelper at java.net.URLClassLoader$1.run(URLClassLoader.java:255)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:243)
at java.lang.ClassLoader.loadClass(ClassLoader.java:367)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:344)
at java.lang.ClassLoader.loadClass(ClassLoader.java:308)
... 2 more


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Environment

SAP BusinessObjects Business Intelligence 4.0 SP4

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

KBA , BI-RA-WBI , Web Intelligence , Problem

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