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1837455 - Diagnostics Agent logs show errors regarding OS data "[SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data ..." in Solution Manager

Symptom

  • The Diagnostics Agent logs show one or more errors

    [SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data for MTE_CLASS value 'CPUVirtCIMvm_CapaAvailAdd'. Collection skipped.

    [SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data for MTE_CLASS value 'Memory_Page_Out'. Collection skipped.

    [SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data for MTE_CLASS value 'Memory_Page_In'. Collection skipped.

    [SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data for MTE_CLASS value 'CPU_IO_Wait''. Collection skipped.

    [SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data for MTE_CLASS value 'CPU_UsageUser'. Collection skipped.

    [SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data for MTE_CLASS value 'CPU_UsageSystem'. Collection skipped.

  • [SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data for MTE_CLASS value 'CPU_Utilization'. Collection skipped.
  • [SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data for MTE_CLASS value 'Memory_PercentPS_BelowSigdanger'. Collection skipped.

        There can be additional MTE classes.

  • Missing CPU dashboard data in Wily Introscope Webview / Investigator


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2 

Product

SAP Solution Manager 7.1

Keywords

Diagnostics Agent logs [SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data [SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data for MTE_CLASS value 'CPUVirtCIMvm_CapaAvailAdd'. Collection skipped [SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data for MTE_CLASS value 'Memory_Page_Out'. Collection skipped [SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data for MTE_CLASS value 'Memory_Page_In'. Collection skipped
[SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data for MTE_CLASS value 'CPU_IO_Wait''. Collection skipped
[SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data for MTE_CLASS value 'CPU_UsageUser'. Collection skipped
SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data for MTE_CLASS value 'CPU_UsageSystem'. Collection skipped
[SAPOSColPortTypeHandler.recordOsData] Cannot find OS Data for MTE_CLASS value 'CPU_Utilization'. Collection skipped , KBA , SV-SMG-MON-ALR-PRA , Metric / Event Provider in Diagnostics Agent , Problem

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