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1837914 - Windows AD users unable to login to Infoview from different domain. Error message : (FWM 00006)

Symptom

"Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)" when Windows AD users from different domain try to login to CMC or Infoview in BO XI 3.1


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Environment

  • SAP BusinessObjects Enterprise XI 3.1

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

Parent domain, login, launchpad, multiple domains, trust , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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