SAP Knowledge Base Article - Preview

1838153 - How to get the logs when getting an error during the upgrade of a NetWeaver system

Symptom

An error occurred during the upgrade or update process of the system in a specific phase of the Software Update Manager (SUM) tool. To identify the root cause, it is necessary to review the relevant logs.


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Environment

  • Software Update Manager (SUM)
  • SAP NetWeaver Application Server ABAP + Java (Dual-stack)
  • SAP NetWeaver Application Server ABAP
  • SAP NetWeaver Application Server Java

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

Upgrade, update, stopped, error, logs, SUM logs, SL controller, Software Update Manager, SUM, UI, tool, issue, NetWeaver system, ABAP, JAVA , KBA , BC-UPG , Upgrade - general , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-UPG-TLS-TLJ , Upgrade tools for Java , How To

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