Symptom
Your company XYZ is invoiced by your partner company ABC which is part of your organization and set-up as such in your ByDesign system. You are creating a supplier invoice for company ABC and the invoice is shown in the supplier's account monitor for company ABC. Since this is an intercompany transaction, your expectation is that consequently a receivable item (e.g.: customer invoice) is automatically created and reflected in the receivable monitor for your company XYZ.
Reproducing the Issue
- Go to Supplier Invoicing work center.
- Create a new Supplier Invoice.
- As Buying Company you define your company XYZ. As Supplier choose the associated company ABC.
- Navigate to Receivables / View: Customer Accounts work center.
- Select your company XYZ and View / Trade Receivables.
Cause
The scenario described here does not reflect the Intercompany Supplier Invoicing process as outlined in the online-help. Intercompany Supplier Invoicing in ByDesign relates to the invoicing of a company by a third-party supplier. In case Intercompany Supplier Invoicing is enabled in your configuration, a partner company can be charged for selected invoice items. In this scenario a receivable item of type 'Other Receivable' is automatically created in the account monitor for the charged company XYZ.
Resolution
In the original scenario of invoicing company XYZ by partner company ABC, a separate customer invoice has to be created for company XYZ in order to reflect this transaction as a corresponding receivable item in the account monitor.
Keywords
KBA , intercompany supplier invoicing , AP-SIP , Supplier Invoice Processing , How To