Symptom
- Web application using the SAP Crystal Reports SDK
- Using IE 9 the printer dialog is displayed as expected
- Using Firefox or Google Chrome the print dialog is never displayed
Environment
- IE 9
- SAP Crystal Reports, developer version for Microsoft Visual Studio
- Microsoft Visual Studio 2010 / 2012
Cause
- Neither Firefox, nor Google Chrome support ActiveX controls
Resolution
- Use Print Mode PDF
See Also
- Note that at the time this KBA is written, only Firefox version 16 and lower is supported
- See SAP Crystal Reports, developer version for Microsoft Visual Studio - Supported Platforms
Keywords
KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , Problem
Product
SAP Crystal Reports, developer version for Microsoft Visual Studio