SAP Knowledge Base Article - Preview

1839957 - No customer determined for technician with personnel number

Symptom

When use spare parts item in service confirmation, below errors usually appear:

  • No customer could be determined for technician with personnel number 00000167 (Notification E CRMSERV_ACC_EXEC 006);
  • Enter a customer for special stock W (Notification E M7 072).


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Environment

  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP enhancement package 5 for SAP ERP 6.0

Product

SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CRMSERV_ACC_EXEC, 006, M7, 072, personnel number, SCRM, Service Process, Logistics, Integration, Wildcard, M7072, CRMSERV_ACC_EXEC006 , KBA , CRM-BTX-COI-SRV , Controlling Integration Service , CRM-BTX-SVO , Service Order , CRM-BTX-SCO , Service Confirmation , CRM-BTX-CTR-SCO , Service Contract , CRM-BTX-SRQ , Service Request , Problem

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