SAP Knowledge Base Article - Preview

1840368 - Intermittent "Failed to open connection" when opening a Crystal Reports from Infoview

Symptom

  • From Infoview open a Crystal Report that is based on universe
  • Any Viewer, Web, Java, Active X
  • An error is displayed in Infoview: Failed to open connection <Report Name>


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Environment

  • Business Objects Enterprise XI 3.1 SP5
  • Default Tomcat
  • Default CMS DB

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP , Business intelligence platform , Problem

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