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SAP Knowledge Base Article - PreviewSymptom
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You wish to view the Crystal Report (based on ODBC) it works fine in Crystal Reports 2011, but in CMC or BI Launchpad it throws the following error while viewing:
The viewer could not process an event. Failed to open the connection.
Error code:0 [CRWEB00000119]
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Environment
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SAP BusinesObjects BI 4.0
- Windows Server 2008
- Crystal Reports based off ODBC connectivity
Product
SAP BusinessObjects Business Intelligence platform 4.0
Keywords
KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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