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1842840 - Diagnostics Agent disconnecting from Solution Manager System - Solution Manager


Diagnostics Agents are disconnecting from SAP Solution Manager  sometimes
As result: The Diagnostics Agent is not online under tab Connected Agents in Agent Administration UI under http://<host>:<port>/smd/AgentAdmin


In SMDSystem.X.log log file of the Diagnostics Agent logs there is the following error:

Mar 20, 2013 2:41:34 PM [Thread[Connector,5,main]                     ] Error      [ms://<host>:8113/P4] Ping failed (
 Time out occurred when calling method 'ping' on object [] after 30001 ms.
possible cause:

Disclamer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



SAP Solution Manager 7.1
SAP Solution Manager 7.2


SAP Solution Manager 7.1 ; SAP enhancement package 1 for SAP Solution Manager 7.0


Diagnostic Agenten verlieren Verbindung, SMD Agenten stürzen ohne ersichtlichen Grund ab, smd agent automatically stopped, transaction Ping failed (
[EXCEPTION] , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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