SAP Knowledge Base Article - Preview

1842979 - Folders not expanding in BI 4 JavaScript '_openMenuPart1' is undefined

Symptom

  • New users cannot expand any folder even with a profile administrator

norw2.PNG

  • Works on firefox but not on Internet explorer
  • Affecting some machines but not all
  • On Internet explorer JavaScript errors as below
  • norw1.PNG


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Environment

  • BI 4.0 SP4
  • Internet Explorer 8,9

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

'L_ure_status_tree_expanded'  undefined chrome , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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