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1843597 - Error "Unable to Download Application" after around 50% of the install process of the Afaria iOS Enterprise Client via the Self-Service Portal (EUSSP) - Afaria 7

Symptom

The install of the Afaria iOS Enterprise Client via the Self-Service Portal (EUSSP) gets stuck with Error "Unable to Download Application" at 50% of the installation process.

IMG_0019.PNG  IMG_0020.PNG

The IPCU Log will show these Errors during the download and installation:
Apr  8 11:20:28 andrkuhn installd[53] <Error>: 0x2ffd8000 handle_install: Install of "/var/mobile/Media/Downloads/6505739761636986986/739619897129616594" requested by itunesstored
Apr  8 11:20:28 andrkuhn installd[53] <Error>: 0x2ffd8000 extract_package: Could not extract archive
Apr  8 11:20:28 andrkuhn installd[53] <Error>: 0x2ffd8000 stage_package: Could not extract /var/mobile/Media/Downloads/6505739761636986986/739619897129616594 to /var/tmp/install_staging.4blpY5/foo_extracted
Apr  8 11:20:28 andrkuhn installd[53] <Error>: 0x2ffd8000 MobileInstallationInstall_Server: Could not stage the package
Apr  8 11:20:28 andrkuhn itunesstored[72] <Error>: 0x16ac000 MobileInstallationInstall: failed with -1
Apr  8 11:20:28 andrkuhn installd[53] <Error>: 0x2ffd8000 handle_install: API failed


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Environment

  • Afaria 7
  • Afaria Self-Service Portal (EUSSP)

Product

SAP Afaria 7.0

Keywords

KBA , MOB-AFA , Afaria , Problem

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