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1843921 - CreateJavaVM Failed. The system could not find the environment option that was entered.

Symptom

Unable to start the tomcat.
Getting the below error messages while starting the Tomcat.

1) commons-daemon log file :

[2013-04-08 07:05:02] [info]  Commons Daemon procrun (1.0.7.0 64-bit) started
[2013-04-08 07:05:02] [info]  Running 'BOEXI40Tomcat' Service...
[2013-04-08 07:05:02] [info]  Starting service...
[2013-04-08 07:05:02] [error] CreateJavaVM Failed
[2013-04-08 07:05:02] [error] The system could not find the environment option that was entered.

2) stderr.log file:

2013-04-08 07:05:02 Commons Daemon procrun stderr initialized
Unrecognized option: BusinessObjects Enterprise XI 4.0\win64_x64\

3) services.msc Error: (Screenshot is attached)

Windows could not start the apache tomcat service on Local Computer.
Error 1067: The process terminated unexpectedly.

4) Event Viewer Error: (Screenshot is attached)

Faulting application tomcat6.exe version 1.0.7.0, time stamp 0x4e3782fe, faulting module tomcat6.exe, version 1.0.7.0 and so on.
Log Name: Application
Event ID: 1000


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Environment

  • SAP BusinessObjects Business Intelligence (BI) 4.0
  • Windows

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

Tomcat, Java Options, BI 4.0, Windows AD, Can not start tomcat, CreateJavaVM Failed, The system could not find the environment option that was entered,Error 1067: The process terminated unexpectedly,Windows could not start the apache tomcat service on Local Computer,Unrecognized option,Faulting application tomcat6.exe,Event ID: 1000. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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