SAP Knowledge Base Article - Preview

1844642 - Wily Introscope metrics are missing for C++ based servers such as Web Intelligence Processing Server and Central Management Server

Symptom

  • Wily Introscope metrics are missing for C++ based servers such as Web Intelligence Processing Server and Central Management Server
  • The Host Agent Process does appear in the Wily Investigator but SapOsCol is missing and no operating system metrics can be viewed


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • CA APM Introscope 8.2.4 or higher

warning.gif Do not apply the solution in this note if you are using SAP Solution Manager. This solution is only applicable when Solution Manager Diagnostic Agent runs in stand-alone mode (not configured for Solution Manager)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

monitoring, wily, webi, cms, diagnostics, null , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , XX-PART-WILY , Introscope by CA Technologies , Problem

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