SAP Knowledge Base Article - Preview

1844647 - Key User is Unable to Send Incident Directly to the SAP Support

Symptom

This KBA will help you to know Why Key User/Users are unable to forward the cases directly to SAP Support.


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Environment

SAP Business ByDesign

SAP Cloud for CUstomer

Product

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Keywords

Send case to SAP, SAP Support, Direct Forward, Forward to Provider. , KBA , forward to provider. , direct forward , send incident to sap , sap support , AP-LM-AM-INC , Incident-Uis , SRD-CC-CI-CCS , ByD Service Control Center , How To

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