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1845074 - Live Office connection time out after one minute

Symptom

  • Error only occurs for large reports that take more than 60 seconds to run.
  • Error message: "GetDocumentInformation exception (Error: WRE 99999). The operation has timed out"


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Environment

  • SAP BusinessObjects Enterprise XI 3.1
  • SAP BusinessObjects Business Intelligence platform 4.x
  • SAP Live Office
  • Tomcat

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

Live Office, LiveOffice, timeout, time out, time-out, connection, http, one, minute, sixty, WRE 99999, GetDocumentInformation,  "GetDocumentInformation exception (Error: WRE 99999). The operation has timed out", "The operation has timed out", timed out, large, report, long, runtime, processing time, connectionTimeout, tomcat , KBA , BI-BIP-LO , Live Office , Problem

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