1845549 - Crystal Reports fail to show parameters in parameter entry screen when refreshed in Infoview

• After upgrading SAP BusinessObjects Enterprise XI3.1 and SAP Integration Kit from SP3 to SP5, Crystal Report parameters fail to show when refreshed in InfoView.
• This behavior is noticed for those Crystal reports reporting on SAP data sources
• Reports with default values pre-filled in parameters and refreshed in Infoview exhibit this behavior
• The parameters appear to be skipped when refreshed in infoview despite the options set to FALSE according to kbase 1784776 Crystal Reports BW prompting behavior changes after installing FixPack or Service Pack)
• However this was not an issue in XI3.1 SP3 FP3.x patch level
•  On the parameter page, the actual parameters or prompts are missing while users see 3 buttons : Execute, Expand All and Collapse All. (as below)
  
  
• This is not the case with default samples and non-SAP based reports, which seem to work as designed
• The issue is replicable on latest patch versions of XI3.1 SP5 and SP6 at the time of this writing

SAP BusinessObjects Enterprise (BOE) XI3.1 SP5 FP5.3 and
All supported Crystal Reports versions

xi31 sapbw bw sapik CR skip prompt param default , KBA , BI-BIP-CRS , SAP Crystal Server , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem