SAP Knowledge Base Article - Preview

1845592 - Personalize option menu in Enterprise Portal is greyed out

Symptom

  • The Personalize → Portal option is present but greyed out
  • It is not possible for an end user to use the personalization options such as changing the portal language, portal theme, etc.
  • The Ajax framework page is in use

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP NetWeaver Application Server Java
  • EP Release Independent
  • SAP NetWeaver

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

'Portal' option in Personalize menu is greyed out, grayed out, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5, framework page , KBA , EP-PIN-NAV , Navigation , Problem

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