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1846276 - Single Sign On (SSO) with Siteminder fails with error: Your security context could not be verified.

Symptom

  • LDAP authentication works correctly but SSO through Siteminder returns the error:

Account Information Not Recognized: Your security context could not be verified.  Please close you browser and try again. If this problem persists contact your system administrator.
  • The following error message appears in the Central Management Server (CMS) trace logs with debug tracing enable
2013/03/23 17:13:47.519|==| | | 5928|4792| |||||||||||||||(.\sessionmgr.cpp:3159) CSessionMgr::AcceptLogonEx(logonPropertyBag:3&ca=10.208.43.5,8P&cY,8P&cb=mymachine.sap.com,8P&cZ,8P, inAuthMethod:secLDAP)
2013/03/23 17:13:47.816|==| | | 5928|4792| |||||||||||||||secSSO: VerifyUser() token has timed out. MaxIdleTime 3600, MaxSessionTime 7200, StartSessionTime 1361639627, LastAccessTime 1361640223, Now 1364058827
2013/03/23 17:13:47.816|==| | | 5928|4792| |||||||||||||||ssoplugin: SSOImpl::ExternalSSOVerifyUser failed to verify user.
2013/03/23 17:13:47.816|==| | | 5928|4792| |||||||||||||||ssoplugin: SSOImpl::GetError() -- Could not get error details.
2013/03/23 17:13:47.816|==| | | 5928|4792| |||||||||||||||LDAP: AcceptLogin: Failed to verify SSO user
2013/03/23 17:13:47.816|==| | | 5928|4792| |||||||||||||||SecLdap Error: an unknown error occurred in AcceptLogin.
 
2013/03/23 17:13:47.816|==| | | 5928|4792| |||||||||||||||LDAP: SecLdap Error: an unknown error occurred in AcceptLogin.
 
2013/03/23 17:13:47.816|==| | | 5928|4792| |||||||||||||||C3rdParty::AcceptLogin() -- 3d-party plugin returned an empty string as the alias.
2013/03/23 17:13:47.816|==| | | 5928|4792| |||||||||||||||C3rdParty::AcceptLogin() -- 3d-party login failed, but unable to determine for which user!


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Environment

  • Business Objects Enterprise XI 3.1

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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