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1847183 - Crystal Reports for Enterprise login Issues with SAP Business Intelligence

Symptom

  • Failed to establish a connection. "Cannot Connect to SAP Business Objects Enterprise at this time. Please try again later"
  • "Please make sure your server contains supported data sources, and the server connection is working properly" error is received in Crystal Reports for Enterprise when selecting a .unx universe.
  • No universe is listed in New Data Source Connection in Crystal Reports for Enterprise
  • While launching Crystal Reports for Enterprise  from BI Launchpad it successfully logs in to SAP Business Intelliegence  4.0, still cannot connect outside of BI Launchpad.
  • Can successfully browse to "http://servername:serverportnumber/servercontext" from Crystal Reports for Enterprise Machine. However cannot log in to SAP Business Intelliegence  4.0 through Crystal Reports for Enterprise.
  • Fiddler shows "com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Server cmshost:cmsport not found or server may be down (FWM 01003)"


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Environment

  • SAP Crystal Reports for Enterprise 4.0 and above
  • SAP Business Objects Business Intelligence 4.0 and above

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

login failure, CR4Ent, CMS, server, Crystal Reports , KBA , BI-RA-CRV , SAP Crystal Reports Viewer , Problem

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