1847319 - Quick Guide - Q&A on system provisioning; test system, migration system, change project, ...

This document is for customers with requests/queries around system provisioning.

Please forward incoming ticket to queue MS - System Setup/Termination (queue number 3000000059)

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Procedure for customers:

With this document we advise you how to create a request/query by using prepared standardized templates. This document is containing the same information as you find in the Business Center via URL www.sme.sap.com

 Our processes are standardized and please apply as follows

1 Find the text template in the document which suits your request

2 Create an case in your SAP Business ByDesign, SAP Cloud for Customer and SAP Cloud for Travel and Expense productive system of the type Service Request 

3 Use the specific short text in the case

4 Copy and paste the specific request template into the text body, fill in the details as suggested (variables are marked as "xxxxxxxx")

5 Send the case to the provider with priority MEDIUM, HIGH or VERY HIGH

The templates are in English only to avoid the translation into the English language. This helps us to answer you as quickly as possible. In case you have a request which is not covered in this document you may of course phrase it in your language. Allow us some delay for the translation. We will enhance the document with reoccurring service request.

Note

All provided URL links to SAP resources require an access permission. This permission set is granted to Key Users.

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