SAP Knowledge Base Article - Public

1848978 - Error during Merging Changing Project From Test System to Production System

Symptom

Error Message: "Check system versions. System versions do not match" in the Merge Log during Change Project Merge.

Environment

  • SAP Cloud for Customer
  • SAP Business ByDesign

Reproducing the Issue

Perform the following steps in the test system:

  1. Go to Business Configuration work center.
  2. Go to Implementation Projects view.
  3. Select the project and select the Open Activity List button.
  4. Navigate to Go Live tab.
  5. Select and Complete the Merge Changes with Production System activity.

Cause

The error is caused because a partner developed add-on solution is present on the test system and not added on to the production system.

Resolution

Please advice the partner to either have the add-on installed on the production system or removed from the test system.

Keywords

Merge, Change Project, Merging Changes, BYD, C4C , KBA , merge , change project , SRD-CC-CI-CCS , ByD Service Control Center , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions